SHIPPING & RETURNS

Welcome to The Crochet Box, your ultimate haven for all things crochet! We offer UK shipping with Royal Mail. shipping is based upon weight and will be sent either via second class or tracked 24, but this will be calculated at checkout.  For a quicker delivery, you can upgrade the shipping cost at checkout. Our packaging is carefully chosen to protect your precious supplies.
 
At The Crochet Box, we are committed to your satisfaction. If for any reason you are not completely happy with your purchase, we offer a hassle-free return and exchange policy. We want you to have confidence in your crochet journey, and our straightforward approach to refunds and exchanges aims to achieve just that.
 
Whether you're just starting or a seasoned pro, we have the perfect project waiting for you.

At The Crochet Box, we strive to ensure your satisfaction with every whimsical creation. Returns are accepted within 30 days of purchase, provided that the items are in their original, sellable condition. Should you receive a product that is faulty or damaged, we kindly ask that you provide photo evidence within 5 days of receipt. Upon review, a full refund will be granted for such items, ensuring that your experience remains delightful and worry-free.

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Please note that return postage costs are the responsibility of the buyer, except in instances where the item is deemed faulty or damaged. In those cases, we will graciously cover the return shipping expenses, allowing you to return your item without added burdens. Your happiness is our priority, and we are here to assist you in every stitch of your journey with us.